Reference

menara188 Privacy Policy for Your Account

menara188 Privacy Policy shows how we use the details needed for account access, wallet checks and mobile browsing.

Account dataWallet referencesDevice choicesPolicy access

How Wallet And Account Data Are Used

menara188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the data we receive when you create an account, confirm your phone, sign in, contact support or connect a payment route. We may record account identifiers, verification results, wallet status and technical details such as browser type, device language, approximate connection data

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and login time. Payment references help us match a receipt to your account, but we use the route selected by you, such as DANA, OVO, GoPay, QRIS, virtual account or bank transfer. We use these records to provide account access, identify unusual sign-in activity, answer policy
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requests and meet applicable legal duties. Access and eligibility depends on local law; where local law permits, you can use the account path shown on our site. We do not ask you to send payment passwords through support.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Get Policy Help Through Support

If a Privacy Policy question affects your login or wallet status, use the support route displayed inside your account and describe the exact step that stopped. We can help you identify the record involved, explain a verification request and direct a change request to the right team. Support hours and the available chat route appear on the contact panel, so you can check the current path before sending account details.

Team online

Policy questions

Send the section or sentence you want explained through our support chat. We will point you to the relevant Privacy Policy wording without asking for your wallet password.

Data change request

Ask us to correct an account detail through the account support route. Include the phone number linked to your account so we can check the request safely.

Wallet record check

For a DANA, OVO, GoPay or QRIS reference, share the receipt number only through the displayed support path. We use it to locate the matching account record.

DATA PRACTICE

Controls Behind Your Personal Data

We keep the Privacy Policy practical by linking each data use to an account action: phone confirmation, sign-in, wallet matching or support contact.

Account details

We use your registered phone and account identifiers to locate the correct profile during sign-in or support contact.

Cookies and sessions

Session cookies help keep your browser connected while you read the Privacy Policy or move through account steps.

Wallet references

DANA, OVO, GoPay, QRIS, virtual account and bank transfer references are used to match receipts or status checks.

Account security

We record sign-in time, browser details and selected device signals to identify unusual access.

Record retention

We retain account, verification and support records only for the period needed for account operation, dispute handling, security checks or…

Change requests

To request correction, deletion or a copy of personal data, contact us through the account support route shown on the…

Privacy Policy Questions From Indonesian Accounts

These Privacy Policy answers address the account and payment questions we hear most often from Indonesian customers. Read them before opening an account, then use the displayed support route if your request involves a specific phone number, receipt reference or device session.

The menara188 Privacy Policy covers account details, phone verification, sign-in records, device signals, cookies, wallet references, support messages, retention and requests to correct or remove personal data.

Phone verification helps us connect you to the correct account and reduce mistaken access. We may request it before account entry or when a security check needs to confirm account ownership.

Yes. The Privacy Policy explains how we use DANA, QRIS, OVO, GoPay, virtual account and bank transfer references to match receipts, check status and resolve account support requests.

We may use browser type, device language, approximate connection details, login time and session signals. These details help keep your account route working and identify unusual access without requesting your device password.

Use the support route shown inside your account and state whether you want correction, deletion or a copy. We may verify your phone or account ownership before processing the request.

We keep records for account operation, security checks, dispute handling or applicable legal duties. When a record is no longer needed, we remove it or restrict further use.

Yes. Open the Privacy Policy through the menara188 site on your Android or iPhone browser. If cookies were cleared, you may need to complete the account sign-in check again.

menara188 Privacy Policy for Your Account

Get Policy Help Through Support

Policy questions

Data change request

Wallet record check

Controls Behind Your Personal Data

Account details

Cookies and sessions

Wallet references

Account security

Record retention

Change requests

Privacy Policy Questions From Indonesian Accounts

01 What does the menara188 Privacy Policy cover?

02 Why does menara188 ask for phone verification?

03 Does the Privacy Policy cover DANA and QRIS records?

04 What device data does menara188 collect?

05 How can I request a change to my personal data?

06 How long does menara188 keep account records?

07 Can I access the Privacy Policy from a mobile browser?

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